Analysis of the Ease of Use of Management Information Systems: The Case of a Higher Education Institution31
DOI:
https://doi.org/10.65168/Keywords:
Technology Acceptance Model-2 (TAM2), System Quality, Perceived Usefulness, Perceived Ease of Use , User Attitude, Higher EducationAbstract
This study examines the factors influencing user attitudes toward Management Information Systems (MIS) in higher education by integrating the Technology Acceptance Model 2 (TAM2) with system quality constructs. Data collected from 98 participants were analyzed using SPSS, including reliability, exploratory factor analysis, correlation, and regression analyses. The findings reveal that system quality significantly enhances both Perceived Ease of Use (PEOU) and Perceived Usefulness (PU), which in turn positively influence user attitude. PEOU emerged as the strongest predictor of user attitude, while system quality also demonstrated both direct and indirect effects through PEOU and PU. The proposed model explained 58.6% of the variance in user attitude.
Overall, the results confirm the applicability of TAM2 in higher education contexts and highlight system quality as a key determinant of MIS user acceptance.
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